Responsible for providing the best quality technical field support and service to our medical imaging customers through servicing, installing, inspecting, testing and technical troubleshooting for medical imaging equipment. This role includes local travel within the greater Tacoma, WA area.
Experience:
AAS in Electronics technology, Mechatronics, IT, or computer and information systems; or military service with technical training and experience; or equivalent field experience.
5+ years progressive experience on General Radiology and Fluoroscopy Systems required; experience servicing medical imaging equipment such as General X-Ray (Rad, including but not limited to Rad Rooms, Portables and C-Arms) Must have the ability to repair and maintain a wide variety of imaging equipment.
Experience with Surgical GE C-Arms and Hologic equipment highly preferred.
Additional modalities or experience ideal.
Duties: -Primarily service medical imaging equipment focused within primary hospitals.Service medical imaging equipment for parts and service accounts for local area/region as needed. -To assure that imaging systems are fully calibrated and functioning to OEM performance levels. -To assure the needs of customers are being met and the system is operating based upon their needs. -To move the company forward in engineering competency. -To represent the company in a manner that shows the user, confidence, knowledge, and courtesy. -To develop expertise in mechanical install/removal of imaging equipment
Responsibilities:
Evaluate the equipment, troubleshoot and complete PMs, installations and all related tasks to independently diagnose and resolve electronic, mechanical, and network problems on medical equipment.
Calibrate and troubleshoot for computer systems on the equipment according to OEM specifications.
Continual expansion of knowledge base in the repair and installation of equipment.
Provide advanced-level diagnosis and repair of imaging systems.
Support management through project feedback and communication of issues and opportunities.
Be available to handle technical issues and questions.
Document processes created and educate end users.
Provide feedback to the office from on-site locations and provide a positive presentation of the company to the individuals on-site.
This position will involve up to 50 percent travel; flexibility to travel when needed is required.
Other duties as assigned.
Education Requiremrents:
B.S. degree in Engineering or equivalent.
Other:
Valid Driver’s License required.
Reliable transportation required.
Due to contractional customer required response times, applicants would ideally reside in one of the following counties: King, Pierce or Thurston counties.
Benefits and Perks
Health, Vision, Dental & More: Competitive insurance coverage including - medical, dental, and vision coverage.
Paid Time Off: Full-time team members start at sixteen days of PTO and receive “people matter” days for volunteering in your community.
Profit Sharing: Quarterly bonuses to team members based on meeting company profitability goals.
Investment Plan/Budgeting: Investment planning with a variety of options for deferrals and a generous company match. And financial planning tools and training.
Tuition Assistance: After three-months of service, will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.
Paid Parental Leave: Up to three weeks of paid parental leave following a qualified Family and Medical Leave Act (FMLA) qualified and approved leave.
