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Field Service Engineer

Cleveland, OH 44101

Posted: 09/18/2024 Employment Type: Permanent Job Category: HTM - Imaging Equipment Service Engineers Job Number: 1891

Job Description


PAY PACKAGE INCLUDES:
- Base salary: $90-140k
- Overtime: 10-30%
- Company Vehicle
- Comprehensive Benefits Package
- Matching 401-k


MR,CT are the primary modalities. Multi-vendor OEM experience a plus. (GE preferred).

Company Overview:
Our client is one of the fastest growing and most respected third-party organizations in the country that is continually raising the bar for service and support to their hospital clients. As such, they are looking for the best skilled field service engineers to join their team. Great pay, company culture and long term career growth opportunity.

Summary/ Objectives

Provider of medical imaging repair and maintenance seeks an experienced Field Service Engineer to maintain, and repair
 

Thrives to provide technical support and troubleshooting assistance with equipment and maintain a high quality of customer satisfaction.

 

Essential Responsibilities 
  • Assist in the repair of diagnostic imaging equipment specific to Ultrasound devices.
  • Must be a self-starter, able to travel and work independently with minimal supervision
  • Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments
  • Perform Scheduled preventative maintenance that includes calibrations and verifications of system specifications.
  • Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines. 
  • Accurately document all service activities in accordance with the Company Quality Standards.
  • Assess, calibrate, and maintain test equipment
  • Submitting field service reports timely and according to functional standards.
  • Communicate with account manager on services being provided.
  • Manage and Maintain company assets required to perform all necessary job functions.  

 

Work Environment 

This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment. 

Work Schedule 

Primarily Monday thru Friday normal business hours occasional evening and weekends.

Physical Demands

The physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs., to use hands to handle or feel; and reach with hands and arms.

Competencies
  • Ability to follow procedures and instructions/direction.
  • Ability to work well with others. 
  • Communication Proficiency. 
  • Business Acumen.
  • Customer Service Skills.

 

Travel

This position requires frequent and regular travel as needed to service the technical needs of customers. The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius. Some travel and assignments will require flying and overnight stays. 

 

Benefits:

•     401(k)

•     401(k) matching

•     Dental insurance

•     Health insurance

•     Health savings account

•     Life insurance

•     Paid time off

•     Vision insurance

Education Experience

· High School Diploma or GED Required

· Some College or Degree Preferred
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About Cleveland, OH

Unlock your potential in Cleveland, Ohio! Nestled on the shores of Lake Erie, Cleveland offers job seekers a vibrant mix of career opportunities and a welcoming community to grow in. Known as "The Rock and Roll Capital of the World," Cleveland boasts a rich cultural scene with landmarks like the Rock and Roll Hall of Fame, Playhouse Square, and the Cleveland Museum of Art. Indulge in local delicacies like pierogies and explore the scenic Metroparks for outdoor adventures. Cheer for the Cleveland Cavaliers at the Quicken Loans Arena or catch a show at the historic West Side Market. Find your dream job in Cleveland and be part of this city's irresistible charm and endless possibilities!